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0121 262 4035

hello@databasefirstaid.com

Award-Winning Law Firm CRM Database Consultant

Database First Aid is run and managed by me, Simon McNidder, a double award-winning CRM Database Consultant with over 20 years’ CRM professional services experience. I help lawyers impress their clients, enabling them to make more use of their CRM system.

Book a free, no-obligation chat regarding how I can help you with your CRM headaches.

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“Simon is constantly pushing the boundaries of CRM in professional services and does so with considerable patience and good humour.”

“He sees beyond the technology to the human side.”

“He possesses the patience and persuasive charm to encourage organisations to buy into change and take-up of new systems.”

Typical activities I help with are:

  • Implement CRM & email systems (Lexis Nexis InterAction, InTapp One Place, Fellsoft AlertsPlus, SalesLogix, Conscious SuiteCRM, Tikit, Popcorn email, Mailchimp)
  • Power Bi reporting, dashboards setup and design
  • Strategic CRM Audit review & recommendations
  • CRM re-launch
  • Senior Lawyer Engagement
  • User Training
  • Combining multiple data sources into a single, one-firm view
  • Data Integrity & Enhancement
  • Data Maintenance
  • Deduplication of data
  • Reporting and dashboarding of key metrics
  • Set up email mailshots eMarketing capabilities

“He has a knack for keeping it simple for users but delivering real business insight and lucrative actions from the database.”

“Simon is enthusiastic, resilient and makes things happen. His knowledge of CRM systems is second to none. A true expert.”

Some of the things said about Simon are…

“The system he’s developed just works - fee earners use it daily to record client and prospecting activity, business development teams receive timely and relevant information about what's going on. I know how difficult it is to pull this off, especially in a large, multi-office firm so have huge respect for Simon's vast knowledge of CRM.”

Jo Miners, BD Consultant to Legal Sector

“It’s rare to find a self-confessed database geek with such a good sense of humour and such a good grasp on how IT can be used to really support the business.”

Katie Dignan, Bid Director, Pinsent Masons

“Having undertaken projects with many professional services firms, I can say hand-on-heart that Simon’s input into our CRM strategy makes for one of the most effective I have come across"

Independent Project Manager, CRM Supplier to Legal sector Sector

“He gave me tips on the decision-making process that helped us avoid potential pitfalls and instead effectively short-cut selecting the platform that would be right for us.”

Independent Project Manager, CRM Supplier to Legal sector

"Simon has helped us to boost bookings on our (pay per head) training courses significantly…. and has resulted in direct revenue growth.”

Selwyn Blyth, Employment Partner, Pinsent Masons

“What Simon doesn’t know about CRM in professional services and database systems management isn’t worth knowing.”

Emma Massingham, Marketing Consultant for Legal Sector